KW Cleaning Service Logo
    (843) 371-6239Get a Free Quote

    Privacy Policy

    Last Updated: July 2026

    At KW Cleaning Service, a DBA of Kathy J Willis, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

    1. Information We Collect

    We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

    • Identity Data: includes first name, last name, and title.
    • Contact Data: includes billing address, service address, email address, and telephone numbers submitted through our forms.
    • Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

    2. How We Use Your Data

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

    • To provide our cleaning services and manage your account.
    • To send appointment confirmations and service updates.
    • To follow up on inquiries, quotes, and customer support requests.
    • To improve our website, services, marketing, customer relationships, and experiences.

    3. SMS Communications & Opt-In Details

    By submitting a contact form, requesting a quote, or otherwise contacting us and providing your mobile phone number, you consent to receive SMS (text) messages from KW Cleaning Service regarding your inquiry, appointment scheduling, appointment reminders, and customer support communications.

    • Message Frequency: Message frequency varies depending on customer interaction and service requests.
    • Message and Data Rates: Message and data rates may apply.
    • How to Opt-Out: You can reply STOP to any text message to unsubscribe at any time.
    • How to Get Help: You can reply HELP for assistance at any time.

    4. No Sharing of Personal Information (CRITICAL)

    KW Cleaning Service explicitly states that customer information, specifically SMS opt-in data and phone numbers, will NEVER be sold, shared, or rented to third parties or affiliates for marketing purposes. Your privacy is paramount, and your contact information is used strictly for direct communication regarding our services.

    5. Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

    6. Cookies and Tracking

    We use basic cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    7. Your Legal Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

    8. Contact Us

    If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us using the details set out below:

    Avatar
    Hi there! Have a question? Chat with us.